Unable to send E-Mail via E-Mail-Configuration

Plone Support
1

Hello all,

I can't get to work the Send Email function using the Plone E-Mail Configuration.

I am using the following versions:

  • Plone 4.3.1 (4306)

  • CMF 2.2.7

  • Zope 2.13.20

  • Python 2.6 (r26:66721, Oct 2 2008, 11:35:03) [MSC v.1500 32 bit (Intel)]

  • PIL 1.7.8 (Pillow)

If I use "localhost" as SMTP server I get the following error message: Unable to send test e-mail (10061, 'Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte').

If I use SMTP addresses from various external provides I get the following error message: Unable to send test e-mail (11004, 'getaddrinfo failed').

I am out of ideas, what could I do? Thank you for any help.

2

Holger Diederichsen via Plone Community wrote at 2023-8-18 07:45 +0000:

I am using the following versions:

  • Plone 4.3.1 (4306)
  • CMF 2.2.7
  • Zope 2.13.20
  • Python 2.6 (r26:66721, Oct 2 2008, 11:35:03) [MSC v.1500 32 bit (Intel)]
  • PIL 1.7.8 (Pillow)

If I use "localhost" as SMTP server I get the following error message: Unable to send test e-mail (10061, 'Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte').

Apparently, no SMTP server is running on localhost (or not accepting
connections from localhost).

If I use SMTP addresses from various external provides I get the following error message: Unable to send test e-mail (11004, 'getaddrinfo failed').

Apparently, those external SMTP servers are not known to the local
host resolution. Check your DNS (= "Domain Name Service) configuration.

3

Thank you for your reply. Unfortunately I have no access to our companies server and the sys admin is not available these few days. I discussed with him this problem a few days ago and he had no idea why its not functioning so I will have ot ask him having a look at the configuration once he is back at his place.