No longer receiving emails (FIXED)

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1

anybody else with this issue? I think problem started 2 days ago.

2

I see in the Admin panel that we have email problems:

Some problems have been found with your installation of Discourse:
There are 26537 email jobs that failed. Check your app.yml and ensure that the mail server settings are correct. See the failed jobs in Sidekiq.

In Sidekiq, I see all of the errors are

Jobs::HandledExceptionWrapper: Wrapped Net::SMTPAuthenticationError: 535 5.7.0 message limit reached

pinging @martior

3

having the same problem here. did not receive emails for replies i got from march 21st onwards

4

Yes we have hit our limit (monthly?) for outbound emails. We need to pay for a higher limit and we are trying to arrange that.

5

I think this is fixed and emails should be going out now.

1 Like
6

fwiw, I began receiving emails shortly after you posted that this was fixed. I think it worked :slight_smile:

Thanks, @tkimnguyen!

1 Like
8

What problem are you having?