I'm not sure if this is the right place to discuss or "announce" this, but we find the interface to upload a image to a section of your site, while you are in editing page mode is very unfriendly and downright confusing to content editors.
The thing that makes it so confusing is the interface for searching the location where you want the file to go. If you click in the wrong place on that search bar, you end up with a location string that you don't want. Also, it puts what looks like a copy of an "image" inside the search box, which is very confusing. It should look like a location string and not an image. By making it look like an image, it generates all kinds of confusion. I know the workaround is to upload all the images you want to use into a folder first (using the folder contents view), but this isn't reality to how users are adding images to a site.
Our process is:
- Go to the page that you want to edit and click the edit menu.
- Click the icon in the TINY MCE editing bar to add an image to the page body.
- Click the upload tab
- Click the browse button to find the image on your computer, or drag the image from somewhere on your computer to the upload box.
===Below is where the interface breaks down.== - At this point it puts something in the search box that looks like an image, but really it's a location trail to where you are uploading the image (which defaults to the current folder that you are in while editing the page). Most users aren't picking up that this is the location trail since it looks like an image. You need to click the little "x" in the corner of that "image" to delete that trail to begin to put the image where you want it (that's isn't intuitive to users).
- Then, you have to click the search icon (the bars on the far left of the word "search") to bring up a menu of the first level locations in your site. It's unclear at this point whether you need to click the arrow to the right to dive deeper to the folder you want, and if you do, it takes you to just the next level and inserts an "image" of that location in the search bar. It won't let you go three levels down to get to the location you want, it just inserts the second level as the "image."
- What you really need to do is click the name of the folder you want, which opens another menu, and lets you select another folder, and another folder, etc. until you get to the folder where you want your image to upload to. After you've reached the final level, it's unclear whether you click the arrow on the right, or double click. Both seem to work, but it's confusing.