Installed third party add-ons do not appear after installation

Helo all,

I successfully followed buildout installation instructions for two third party (collective.twitter and Products.Carousel 2.2.1) products, but neither one appears in Site Setup/Available add-ons. Phone, etc. version info is below, any help is greatly appreciated

Plone 4.1.5 (4114)
CMF 2.2.6
Zope 2.13.13
Python 2.6.6 (r266:84292, Jan 22 2014, 09:42:36) [GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]
PIL 1.1.6

could you please describe exactly what you did?

Did you restart the plone clients after you ran buildout to install them?

Ran buildout a few times with both packages added, last response is below:

[root@gibbon-copy web]# ./bin/buildout
lxml: Static build requested.
Unused options for buildout: 'iavi-parts' 'nginx-parts' 'varnish-supervisor' 'memcached-parts' 'cctg-parts' 'leadtheway-parts' 'nginx-supervisor' 'varnish-parts' 'haproxy-supervisor' 'avrc-parts' 'cnics-parts' 'ari-parts' 'avrctrials-parts' 'haproxy-parts' 'memcached-supervisor'.
Updating pcre-build.
Updating varnish-build.
Updating pcre-source.
Updating nginx-build.
Updating memcached-libevent.
Updating memcached-build.
Updating _mr.developer.
Updating supervisor.
Updating lxml.
lxml: Using existing /usr/local/web/var/cache/eggs/lxml-2.3.1-py2.6-linux-x86_64.egg. Delete it if that one isn't statically compiled.
Updating pylxml.
Updating openldap.
Updating python-ldap.
Updating ldap-conf.
Updating zodbpack.
Updating cfar.
Updating avrc.
Updating zodbpack-config.
Installing instance1.
Couldn't find index page for 'ari.policy' (maybe misspelled?)
Getting distribution for 'ari.policy'.
Installing instance1.
Getting distribution for 'ari.policy'.
Error: Couldn't find a distribution for 'ari.policy'.
*************** PICKED VERSIONS ****************
Products.Carousel = 2.2.1
Products.PloneHotfix20110928 = 1.1
Products.PloneHotfix20121106 = 1.0
collective.twitter.portlets = 1.0b5
psycopg2 = 2.4.5

*************** /PICKED VERSIONS ***************

Yes, restarted Plone, postgres and nginx. Even tried rebooting since this is a test server VM.

Should this error message be ignored?

Getting distribution for 'ari.policy'.
Error: Couldn't find a distribution for 'ari.policy'.

Are you sure collective.twitter.portlets and Products.Carousel are among your instance eggs (grep for them in bin/instance)?

Edited the instance file, restarted Plone and that did it, thanks Alessandro!

1 Like

I am glad I have been helpful :slight_smile:

By the way, you mean you fixed the buildout cfg file and not the bin/instance, don't you?

Must admit that at this point I only fixed the instance file :slight_smile:

At least we found out that a misconfigured buildout is the culprit :stuck_out_tongue:

Tip: ./bin/buildout annotate may give you some hints about what is happening

1 Like

your buildout fails because ari.policy can not be found.

If this is your own product, you probably have to add

develop = src/ari.policy
to your buildout.

or remove it from eggs (or remove some other product the requires it)

Thanks again